Shipping and Delivery
Last Updated: 01/9/2024
1. Shipping Locations Etza Bulk Supply currently ships to [list of countries or regions]. If your location is not listed, please contact us to inquire about potential shipping options.
2. Shipping Methods We offer several shipping methods to meet your needs, including standard and expedited options. The available shipping methods and their associated costs will be presented at checkout based on your location.
3. Shipping Costs Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery destination. The total shipping cost will be displayed during the checkout process before you complete your purchase.
4. Delivery Times
- Processing Time: Orders are typically processed within [X] business days after payment is confirmed. Processing times may vary during peak seasons or due to high order volumes.
- Shipping Time: Delivery times vary depending on your location and the shipping method chosen. Estimated delivery times are as follows:
- Standard Shipping: [X-X] business days
- Expedited Shipping: [X-X] business days
Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, such as customs processing, weather conditions, or carrier issues.
5. Order Tracking Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment until it arrives at your specified destination.
6. International Shipping For international orders, please be aware that customs fees, import duties, taxes, and other charges may apply. These fees are the responsibility of the recipient and are not included in the shipping cost. Customs policies vary by country, and we recommend checking with your local customs office for more information.
7. Shipping Restrictions Certain products may be subject to shipping restrictions due to local regulations or carrier limitations. If your order includes a restricted item, we will notify you and provide alternative options, if available.
8. Risk of Loss All items purchased from Etza Bulk Supply are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. We are not responsible for any lost, stolen, or damaged packages once they are in the possession of the carrier.
9. Undeliverable Packages If a package is returned to us as undeliverable due to an incorrect address or failure to collect, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipped orders.
10. Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within [X] days of receipt. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
11. Contact Us If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:
Etza Bulk Supply
N0 2, Omobola Close, Paradise Estate, Ibeju Lekki, Lagos, Nigeria Ibeju, Nigeria 105101
+234 913 309 1812
Info@etzabulksupply.com.ng